Adin FlightsSupport & Help
Need a hand? Email us at legal@moodtrip.com — we usually reply within 24 hours.
Frequently asked questions
How do I find my PNR / booking reference?
Your PNR is in the confirmation email and on the booking page under /bookings after you sign in. You can also ask Adin Flights in ChatGPT: "show my bookings".
Can I book as a guest, without an account?
Yes. You can complete a booking without signing in — we use the email you provide to send the confirmation and e-ticket.
How do I cancel or change a flight?
Use the /bookings page or ask Adin Flights to cancel. Change and refund rules are set by the airline and your fare class.
Is payment secure?
Yes. Payments are processed by Stripe; card numbers never touch our servers.
Which airlines and routes are supported?
Inventory is provided by LiteAPI — our inventory partner. If a route doesn't appear, it may not be bookable through our supplier.
Still need help?
Include your PNR or booking ID and a short description of the issue.
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